Help Center
Video tutorials
Short step-by-step videos, one per task, for the administration console and the reseller portal.
19 videos
Administrator console
For those who run a service on Vortex: customers and payments, resellers and their codes, promotions, your customers’ app, emails, income and expenses, and the catalog.
Coming soonSign in to the console and find your way
Coming soonYour Home
Coming soonCustomers: create, renew, password and profile
Coming soonPayments to confirm and «Pay here»
Coming soonApprove a TV
Coming soonResellers: create, modes and terms
Coming soonResellers under review, suspended and deleted
Coming soonSign-up codes, link and QR
Coming soonReseller top-ups and balance
Coming soonReseller rules: commissions and bonuses, for everyone or for each one
Coming soonInvite and earn, and Request your content
Coming soonMarketing kit: templates and flyers
Coming soonYour customers’ app: menu, Explore and Home
Coming soonAutomatic and special emails
Coming soonPayment methods and exchange rate
Coming soonIncome, expenses and your Vortex monthly fee
Coming soonCatalog: plans, prices and packages
Coming soonContent: movies, series and episodes
Coming soonMigrations between content servers
9 videos
Reseller portal
For those who sell a service on Vortex: how being a reseller works, selling and renewing, your balance and looking after your customers.
Coming soonHow being a reseller works
Coming soonSign in to the portal and your Home
Coming soonSet up your account: payment methods and your brand
Coming soonGet customers: your code, your QR and your flyers
Coming soonSell: create a customer’s account
Coming soonRenew and collect
Coming soonYour balance: top-ups, bonuses and activity
Coming soonLook after your customers
Coming soonRules and frequently asked questions

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