Help Center

Video tutorials

Short step-by-step videos, one per task, for the administration console and the reseller portal.

19 videos

Administrator console

For those who run a service on Vortex: customers and payments, resellers and their codes, promotions, your customers’ app, emails, income and expenses, and the catalog.

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    Console · 01Sign in to the console and find your way
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    Console · 02Your Home
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    Console · 03Customers: create, renew, password and profile
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    Console · 04Payments to confirm and «Pay here»
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    Console · 05Approve a TV
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    Console · 06Resellers: create, modes and terms
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    Console · 07Resellers under review, suspended and deleted
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    Console · 08Sign-up codes, link and QR
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    Console · 09Reseller top-ups and balance
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    Console · 10Reseller rules: commissions and bonuses, for everyone or for each one
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    Console · 11Invite and earn, and Request your content
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    Console · 12Marketing kit: templates and flyers
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    Console · 13Your customers’ app: menu, Explore and Home
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    Console · 14Automatic and special emails
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    Console · 15Payment methods and exchange rate
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    Console · 16Income, expenses and your Vortex monthly fee
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    Console · 17Catalog: plans, prices and packages
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    Console · 18Content: movies, series and episodes
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    Console · 19Migrations between content servers
9 videos

Reseller portal

For those who sell a service on Vortex: how being a reseller works, selling and renewing, your balance and looking after your customers.

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    Resellers · 01How being a reseller works
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    Resellers · 02Sign in to the portal and your Home
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    Resellers · 03Set up your account: payment methods and your brand
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    Resellers · 04Get customers: your code, your QR and your flyers
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    Resellers · 05Sell: create a customer’s account
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    Resellers · 06Renew and collect
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    Resellers · 07Your balance: top-ups, bonuses and activity
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    Resellers · 08Look after your customers
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    Resellers · 09Rules and frequently asked questions

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